Question 1

What services does R&M Automatic Solutions offer?

Accepted Answer

We provide technology, engineering, automation, solar energy, medical equipment, software and mobile app development, mechanical design, accounting services, training, and other specialized solutions for homes, professionals, and businesses.

Question 2

Do you serve companies exclusively?

Accepted Answer

No. We serve households, professionals, entrepreneurs, institutions, and businesses, adapting our solutions to each client's needs.

Question 3

How can I request a service or a quote?

Accepted Answer

You can request a service or quotation through our website, contact form, WhatsApp, or other available channels. Depending on the service, we may perform an evaluation before preparing a quotation.

Question 4

Do the services have fixed prices?

Accepted Answer

Some services and products have fixed prices. Specialized projects are quoted according to their complexity, materials, equipment, labor time, travel, integrations, and specific requirements.

Question 5

Can I request an assessment before hiring a service?

Accepted Answer

Yes. For certain services, we can provide an initial evaluation, diagnosis, or consultation to identify the project's needs and determine the most appropriate solution.

Question 6

Do you work on custom projects?

Accepted Answer

Yes. We design customized solutions according to each client's needs, budget, infrastructure, and objectives.

Question 7

What areas do you offer your services in?

Accepted Answer

R&M Automatic Solutions is established in the Dominican Republic and may provide services and conduct operations in the Dominican Republic, Cuba, and other markets, subject to the conditions applicable to each project.

Question 8

Do you offer maintenance and support after completing a project?

Accepted Answer

Yes. Depending on the service contracted, we may provide maintenance, technical support, updates, repairs, improvements, and other post-delivery services.

Question 9

Can I hire / commission only a part of the project?

Accepted Answer

Yes, when technically feasible. Certain projects can be divided into stages, allowing the client to implement the solution gradually and expand it later.

Question 10

How can I start a project with R&M Automatic Solutions?

Accepted Answer

You can get started by contacting us or requesting an appointment. We will assess your needs, define the project scope, and, when applicable, prepare a customized proposal or quotation.